microsoft teams hub for teamwork

From Microsoft Teams, you can access almost every resource from app to data.


SharePoint: Open Teams and go to the Channel of a Team to find the Files tab, which is a reflection of the Channel’s folder, which resides within that Team’s SharePoint document library.


OneDrive: While in a private chat, share a document with a colleague. When you do, then that document stays in your OneDrive with sharing permissions for the colleague.


PowerApps: Create a PowerApps app for your mobile team to input data. View that app and its corresponding data on the web, within the mobile PowerApps app, or within a Teams tab as a connected app.


Kaizala: Very soon, we’ll see Kaizala as a new addition to Teams. The two will interop especially in terms of chat messages.


OneNote: The digital filing cabinet, OneNote, can also become an app for collaboration, especially when OneNote is added to a tab within a Teams Channel.


Flow: Microsoft Flow creates workflows that automate repetitive work tasks triggered by your Microsoft Teams data.


Planner: Work on your task-related project from within Teams or in Planner on the web, remove or delete your plan, and get notified in Teams when a task is assigned to you in Planner.


Scott Abbotts | Resolute IT | (727) 300-4940


If we have communicated and agreed upon the best Office 365 services plan for you going forward and the option is available below, then please choose the respective PURCHASE button. Otherwise, a customized invoice will be sent to you as it’s considered appropriate for the given scope of services to be provided. If we haven’t spoken yet, then please schedule a free 15-30 minute meeting to initiate a preliminary plan.

Professional Services – $120 Per Hour Pre-Paid

  • Hourly Remediation and Professional Consulting Services:
    • Per request and approved proposal.
    • Minimum one hour required to initiate Monthly HelpDesk.
    • Same rate for remote and onsite.
      • Minimum 1 hour for remote control.
      • Minimum 4 hours for on-site visit.


Complete Cloud Backup – $10 Per End-User Per Month ($100 Per Year)

  • One User License:
    • 1 year of cloud-to-cloud, unlimited backup with lightning-fast search and one-click restore of Office 365 data:
      • SharePoint, OneDrive, Exchange, Office 365 Groups, and Microsoft Teams.
        • Microsoft Teams conversations, calendar, files, and notebook.
    • Six daily snapshots.

Managed IT Services – $120 Per End-User Per Month

  • All-inclusive and proactive IT services (per user per month):
    • 24/7 remote included.
    • Vendor liaison and purchasing agent roles.
    • Network documentation.
    • Network health reporting.
    • Customer support ticketing portal and knowledge base.
    • Security hardening with best practices.
    • Microsoft 365 Business subscription included!
    • Complete Cloud Backup included.
    • One license for one user and *all* of their devices to enjoy on-demand support throughout the year.
    • Unlimited support incidents (tickets) per month.
    • Covers Windows 10 Pro, MacOS, iOS, Android, all Office 365 plans (software and services), and cloud-to-cloud backup offered by RIT.
    • Support of Line of Business (LOB) applications included.
      • Must have current maintenance or service plan
      • Must have proper & complete licensing for every user
    • Infrastructure ramp-up project required prior to start of agreement.
      • Computers and servers fully updated and running optimally
      • Printers under service plan
      • Mobile devices (phones and tablets) updated to recent model and current OS
        • Only iOS and Android
      • Internet service(s)
        • Two for failover and load-balancing
      • Local Area Network (wired and secured wireless)
        • Gigabit certification
        • Clean and orderly communications closet
        • Separate guest WiFi network
      • Billed as an hourly project under Professional Services
    • Ongoing training & coaching.
    • Servers and network-attached devices not included.

Documents and Mailbox Migration – $250 Per End-User One-Time Fee

  • One Seat – covers all of the following:
    • Automatically discover email environment and configure a migration plan that’s right for you.
    • Identify the impact of migrating your file server to SharePoint Online with Office 365.
    • Perform identity mapping by scanning SharePoint, Active Directory, and Azure Active Directory.
    • Monitor progress and output files into the Logs directory showing the summary and more detailed insights into the scenarios that could be impacted by migration.
    • Data automatically synced before, during and after migration cutover.
    • Full fidelity sync technology ensures no data loss on final data sync post-cutover.
    • Account provisioning and DNS updates take place during Migration Sync.
    • Desktop readiness and remediation:
      • Outlook configured to work with Office 365.
      • Local data moved as required.
      • User’s previous Outlook experience recreated as closely as possible post-migration.
    • Seat defined:
      • For billing purposes, any migrating top-level Public Folder or Mailbox (Individual, Shared, or Resource Room/Equipment) is considered a seat.


Microsoft Office 365

  Remote HelpDesk

Consulting | Migration | Administration | Training | Planning | Security | Proactive Policies

Immediate (24/7) response and ongoing support from a certified and experienced technician with courtesy and respect. 

Exchange | SharePoint | OneDrive | Outlook | MS Teams | OneNote | Mobile

  • Expert A+ Certified Technician
  • Immediate Response
  • Diligent Care
  • Remote Support
  • Microsoft Certified Professional – Small Business Specialist



No contract required.

(727) 300-4940

Schedule Free 15-30 Minute Consult

Microsoft 365 Business

Remote HelpDesk

24/7 Support

Annual Plan

 Remote Projects

Whether a technical issue or simply need some one-on-one coaching, we are there for you.


Managed Services



Remote Backup

Enjoy the confidence that you have a technology partner and that there will be no surprises.

Office 365 Administration


User Accounts


User account modification, analytics, and security measures ensure a stable environment.

Migrate to Office 365

From Other Platforms

Data & Email

DNS & Domains

Expiring on-premise servers or old webmail accounts moved to cloud with expertise.



Fast Response

Time is of the essence. Get your issue resolved immediately by phone and remote control with 24/7 assistance on demand. Click the Schedule button.



Certified Skills

Microsoft Certified Professional and CompTIA A+ certifications ensure industry competence. Ongoing certification as a standard practice.



Proactive Support

Using remote and automated tools, it’s our earnest goal to keep your systems up and running. Managed services is a win-win and in everyone’s best interest.




Encryption included. Ensure data privacy, compliance, and cybersecurity with Exchange Online Protection and Advanced Threat Protection.



Predictable Costs

No surprises. Not for you and not for us. You can budget your technology expenditures so that you can shrink or grow in a scalable manner.



Reduced Downtime

Productivity is key to the success of your business. Business downtime can cost your company as much as $5,000 per minute!


15-30 Minute Consult


Let’s talk about it. Free consultation. No obligation.

  • Current Situation
  • Business Objectives
  • Budget & ROI
  • Realistic Expectations
  • Short-Term Goals
  • Long-Term Goals


Professional Services


1-hour minimum for remote. No discounts.

  • Project Planning
  • Troubleshooting
  • Break/Fix Remediation
  • Infrastructure Updating
  • Recurring Payments
  • Annual Subscription


Monthly HelpDesk


One Month of Remote-Only Technical Support.

  • One User + All User’s Devices
  • Ongoing Training & Coaching
  • Five Support Incidents/Month
  • Office 365 Support & Admin
    Vendor Liaison & Consultation
  • 1 Hr Professional Services Req’d


Microsoft Office 365 HelpDesk

Migrate Your Email, Settings & Documents

Office 365 is our focus. Fast response is our modus operandi.

With expert technical skills in Microsoft Office 365 Groups, SharePoint, Outlook, Teams, and Exchange, we can help you with all Microsoft applications, installations, upgrades, domain transfer, account setup, and migration. Currently using Outlook on another service? We can get you transferred over without losing messages, contacts, calendars, rules, memorized Quick Parts, style settings, signatures, custom dictionaries, distribution groups, color categories, etc.

Free Consultation – Schedule Now

About Us

Almost 20 years in the industry shows our passion for technology. We had our start on Cape Cod in Massachusetts, so we had proximity to Boston for industry conferences and other business events, not to mention that our area accommodated affluent Beantown residents, many of whom were retired executives and good customers. But law firms were our best clients as they were both demanding and appreciative power-users. We cater to law firms still.

With backgrounds in building and real estate, our experience transferred to the technology service industry with structure and contracts as foundational components.

Our mission is the pursuit of excellence, while service remains our passion.

Microsoft Certified Professional and CompTIA A+ Certification

Scott Abbotts – Founder – Resolute IT

Ongoing Remote Support – Onsite Services Arranged As Needed (Minimum 4 Hours Pre-Paid)

Windows | Mac | iOS | Android




Professional Services

We offer a variety of professional IT services that help you to achieve your immediate business goals. Office 365 and other consulting services can be provided without a contract. Prices start at $30 for 15 minutes, but your initial 15 30-minute consult is free.

Proactive Plans

Our ongoing maintenance plans provide peace of mind. By eliminating the fear of surprise costs, you can focus on your business. These monthly plans are all-inclusive, so such items as Office 365 cloud-to-cloud backups and advanced threat protection are part of the plan. 

Ongoing Training

As much as we highly recommend online training from services like LinkedIn Learning, we act as your online professor for tutoring and quick studies regarding Office 365 subjects. We recognize that a well-trained employee establishes intrinsic value in the company.

No Obligation

Get 15-30 minutes of free consultation.

At Your Convenience – Book An Appointment

Microsoft Office 365 Tech Guy

 Remote Cloud and IT Services

In most cases, your call, text or email will be answered or returned immediately.

Please use the contact form below for any general questions or requests.

We will respond in less than 24 hours.

Resolute IT – Parent Company

Submit Support Ticket

Email Support (Create Ticket)

Phone | Text | Teams Chat

(727) 300-4940


5726 126th Avenue North, Unit H15, Clearwater, FL 33760 (shipping only)

Newsletter: Office 365 Insights


 Remote HelpDesk 

Annual Remote Help Desk Services /user  < 5 users (limitations apply) 



Managed IT Services

Ongoing and proactive IT support. All-inclusive service per user per month. Unlimited Remote + Cloud Backup + Microsoft 365 Business.



No Contract – Help ASAP!

Pre-purchase consulting time at $120 per hour. (4-Hr Minimum OnSite)



No Obligation

Book an appointment at your convenience to chat about your situation.